• What to expect when using parent policy and Take-home policy together?
• What do I do if my security groups and users are not imported?
• Why can’t I change the priority of the default policy?
• How to find a Youtube Channel URL
• Which users are allowed access when a website is allowed by a teacher or admin?
• Will my YouTube settings carry over from the older UI to the nucleus UI?
• Can I restrict access to personal Gmail on school devices?
• Why don’t I see the Reports tab in my Securly admin portal?
• Can I view weekly report charts on my dashboard for a specific policy?
• Why don’t I see devices on the device location map on my dashboard?
• How do I file a support request from the Securly admin portal?
• Why do I see some features of the Securly service in English instead of French?
• Does Securly support sentiment analysis in French?
• Can I switch my language of choice via the Securly portal?
• How to disable proxy settings in Mozilla Firefox?
• How to restrict access to network settings on Windows devices?
• How do I report problems in using Securly?
• Why are students logged out of their Chromebooks when a teacher attempts to temporarily allow a website?
• Can a user be part of two custom groups at the same time?
• Does uploading a new CSV overwrite the existing users in a custom group?
• How does filtering work for custom group users after the group expires?
• Can I end a custom group before its expiry date?
• Why don't my Chromebook users get the geolocation tracking request?
• How long does it take for a new filtering policy to be applied to users after their OUs are updated?
• How do I allow Securly through your firewall?
• How to block students from accessing public Google Drive links?
• Why should I register my IPs with Securly?
• Why am I seeing 'YouTube ban'?
• Can I create multiple email alerts for the same category?
• Why are my CSV files not uploading correctly with the automated FTP upload method?