What do you need help with?
- How do I prevent access to Crosh on Chromebooks?
- How do I keep students from using javascript to block extensions?
- How can I find YouTube video categories?
- Why are some unvisited websites displayed in user activity logs?
- What to expect when using parent policy and Take-home policy together?
- What do I do if my security groups and users are not imported?
- Why can’t I change the priority of the default policy?
- How to find a Youtube Channel URL
- Which users are allowed access when a website is allowed by a teacher or admin?
- Can I restrict access to personal Gmail on school devices?
- Why don’t I see the Reports tab in my Securly admin portal?
- Can I view weekly report charts on my dashboard for a specific policy?
- Why don’t I see devices on the device location map on my dashboard?
- How do I file a support request from the Securly admin portal?
- Why do I see some features of the Securly service in English instead of French?
- Does Securly support sentiment analysis in French?
- Can I switch my language of choice via the Securly portal?
- How to disable proxy settings in Mozilla Firefox?
- How to restrict access to network settings on Windows devices?
- How do I report problems in using Securly?
- Why are students logged out of their Chromebooks when a teacher attempts to temporarily allow a website?
- Can a user be part of two custom groups at the same time?
- Does uploading a new CSV overwrite the existing users in a custom group?
- How does filtering work for custom group users after the group expires?
- Can I end a custom group before its expiry date?
- Why don't my Chromebook users get the geolocation tracking request?
- How long does it take for a new filtering policy to be applied to users after their OUs are updated?
- How do I allow Securly through your firewall?
- How to block students from accessing public Google Drive links?
- Why should I register my IPs with Securly?