Sometimes, when you are troubleshooting with a support engineer, They may ask you to provide an Extension log file. This is a log the provides all extension interactions for a specific extension during the time it is open/debugging, and will help our team more quickly resolve extension specific issues.
Getting the Extension Log
- Click the puzzle-piece icon (Extensions) and then click "manage extensions" (Or go to chrome://extensions in the URL bar)
- At the top right of the extensions page find the option "Developer mode" turn this slider to ON.
- From here, find the securly extension and click on the hyperlink (Service-worker) which will then open a console for step 4.
- Select console from the menu options at the top
- Type debuglog.enabled = true;
- Right-click anywhere in the console capture and then choose "save-as"
- Name the file "Extension.log" and download
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