Filter - What is an Extension Log and where do I find it?

Sometimes, when you are troubleshooting with a support engineer, They may ask you to provide an Extension log file. This is a log the provides all extension interactions for a specific extension during the time it is open/debugging, and will help our team more quickly resolve extension specific issues.

 

Getting the Extension Log

  1. Click the puzzle-piece icon (Extensions) and then click "manage extensions" (Or go to chrome://extensions in the URL bar)
  2. At the top right of the extensions page find the option "Developer mode" turn this slider to ON.
  3. From here, find the securly extension and click on the hyperlink (Service-worker) which will then open a console for step 4.
  4. Select console from the menu options at the top
  5. Type debuglog.enabled = true;
  6. Right-click anywhere in the console capture and then choose "save-as"
  7. Name the file "Extension.log" and download
Was this article helpful?
1 out of 4 found this helpful
Have more questions?
Submit a request

Comments

0 comments

Please sign in to leave a comment.

Articles in this section

See more