What do you need help with?
- Why should I register my IPs with Securly?
- Why am I seeing 'YouTube ban'?
- Can I create multiple email alerts for the same category?
- Why are my CSV files not uploading correctly with the automated FTP upload method?
- Can SmartPAC and DNS deployment co-exist?
- I downloaded the activity report for an OU but did not get activities for all users in the OU. Why?
- Why can’t I download or email reports for Allowed/All activity for specific OUs?
- Why am I unable to download an activity report?
- Why are my teachers getting an error using personal Gmail even though I have disabled Google login restrictions for them?
- Why don’t I see certain activities in my admin audit log?
- Why is device location disabled for some devices in my Flagged Activity log?
- Why does a restricted site load on my Chromebook for a split second at times?
- How to resolve the too many redirects error on Safari?
- How do I limit the number of users accessing the Securly UI?
- Securly is not filtering anything on my network. What do I do to troubleshoot?
- How to run Dr. House on a MacBook and Mac OS X devices?
- Why am I blocked from a website?
- How do I file a support ticket via the Admin dashboard?
- Why is Papercut Google Cloud Print not working with Securly?
- How to run Dr. House on a Windows machine?
- Why are my new users getting default policy when using ADSSO?
- Why are my users seeing "err_ssl_protocol_error"?
- Why do I get a "This webpage was blocked by an extension" error?
- How to use remote support on PC or OSX?
- Why do I get the 'This root certificate is not trusted' error?
- Unexpected Securly blocked page troubleshooting
- Why do I get SSL errors when using Securly DNS servers?
- Why is internet not accessible on my iPads?
- Why is the Global Allow/Deny list not working as expected?
- Why does my user activity log not display user email addresses?