What do you need help with?
- How does Securly manage flagged terms in Aware?
- How do I determine the effectiveness of different wellness resources?
- How does the “I need help” button work?
- How do I set up the Wellness Widget?
- Why do I need a dedicated email address for quarantine emails and images?
- Why are email from some domains not scanned by Aware?
- How do I set up my school's working hours?
- Can school contacts receive Aware alerts only during school hours?
- Can I restrict faculty group users from accessing Aware?
- Aware email alert subject change - Nov 2023
- What are Wellness Levels in Securly Aware?
- Do I need to set up Google Chat scanning in Google Workspace?
- How do I start scanning Google Slides and Google Sheets?
- Aware alert sender name change - March 2023
- What is Enhanced Privacy Mode?
- How to set up Aware for Google Workspace and Microsoft Azure
- How do I set up email alerts for GChat activity?
- What features are available with Aware Core vs Aware Premium?
- Securly Aware Launch FAQs
- Can I quarantine an image that I accidentally released?
- What happens when an email is recalled?
- Will I receive quarantine image alerts if nudity detection alert emails are turned off?
- Who has access to images quarantined by Securly?
- How do confidence levels work?
- Why is the ‘Alert Urgency’ defaulted to ‘Immediate’ when creating custom email alerts for Aware?
- Does the confidence level I select impact what activities are flagged by Aware?
- How many custom email alerts can I create for one Delegated Reporting Group?
- How do I know which of my Google Workspace OUs are scanned by Aware?
- How do I turn on email notifications for Google Docs?
- Can I assign three different email IDs to receive notification emails for Google Docs, Emails, and Nudity separately?
