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FAQ

  • How to enable Google Chat scanning
  • Securly Aware Launch FAQs
  • Will I receive quarantine image alerts if nudity detection alert emails are turned off?
  • Who has access to images quarantined by Securly?
  • How do confidence levels work?
  • Why is the ‘Alert Urgency’ defaulted to ‘Immediate’ when creating custom email alerts for Aware?
  • Does the confidence level I select impact what activities are flagged by Aware?
  • How many custom email alerts can I create for one Delegated Reporting Group?
  • How do I find which OUs in G Suite are scanned by Aware?
  • How do I turn on email notifications for Google Docs?
  • Can I assign three different email IDs to receive notification emails for Google Docs, Emails, and Nudity separately?
  • How do I exclude OUs from image nudity scan?
  • Does Securly store images that are flagged as nude?
  • Where can I track events flagged as nudity?
  • How to exclude a domain or email from Aware scanning?
  • How do I change the notification email ID for Filter alerts?
  • Can I stop receiving email notifications for Aware?
  • How do I change the notification email ID for Aware alerts?
  • Will my students or teachers face problems accessing their emails if I install Aware?
  • How do I send Aware email alerts to school counselors?
  • Why is the cyberbullying and self-harm activity identified incorrectly at times?
  • What kind of images are flagged by Securly’s nudity scan?
  • How does Securly use AI across its products?

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