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Troubleshoot

  • Why are my routing settings in Google Workspace not saved?
  • Why am I getting thumbnails of quarantined images in my email?
  • Can I dynamically onboard users during the Aware setup for OneDrive?
  • How do I delete Custom Email Alerts?
  • Can I configure Custom Email Alerts for Filter?
  • Will switching off ‘Email’ also turn off email notifications for nudity in images for email attachments?
  • Can I assign faculty group members to receive email alerts for nudity?
  • Are Google Docs with nude images in it flagged by Securly’s nudity scan?
  • Why am I not receiving any email alerts for nudity for Gmail attachments?
  • Why am I not seeing the test email under the Aware Activity tab?
  • Why can't I move ahead from the 'Something went wrong' screen?

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