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Troubleshoot

  • Resolving Issues with Students Appearing Offline or Having Duplicate Accounts in Securly Classroom
  • Username Matching in Securly Classroom
  • Troubleshooting Classroom Windows and macOS agent errors
  • How do I send logs for Securly Classroom from a Mac device?
  • How to Resolve Co-Teachers Not Seeing Observation Groups in Securly Classroom
  • Troubleshooting MSI Installations for Securly Classroom
  • "Microsoft Defender Exploit Guard has blocked an operation that is not allowed by your IT administrator"
  • Resolving File Upload Issues in Google Classroom with Securly Filter
  • Sending log files for Securly Classroom stand alone Windows MSI
  • Installing Securly Classroom extension on non-Chrome OS devices
  • Canvas Integration is not pulling in all information
  • Share Screen not working - Port and Server access
  • Why do I get an authorization error when syncing Securly Classroom and Google?
  • Prevent students from using Task Manager to close the Securly Classroom extension
  • What to do if Screen View is not working

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