How do I get started with email recall for Auditor?

The email recall feature for Auditor is designed to protect students from being exposed to emails with nudity*. Securly copies emails and sends them to its AI engines for scanning for nudity. Only emails flagged by the engine are recalled from the user’s inbox.

  1. To start using this feature, get in touch with a Securly support engineer. They will walk you through creating a new email account for this feature. Instead of using your admin account, this dedicated email account will be used to store recalled emails for you to review thereby adding an extra layer of privacy.  
  2. Next, you would need to add some additional OAuths scopes to G Suite and configure alerts in your Securly Safety Console. Refer to this article for the new scopes that should be added
  3. The final step is to go to Account Settings > Quarantine in your Safety Console, and set up the confidence level for which images should be quarantined. You can also set if the owner can view the quarantined file in their Drive, if they should receive notification emails etc.  emailrecall.jpg
  4. Once the setup is complete, Auditor will start scanning and recalling emails with nudity above the confidence level configured by you. This will remove the email from the receiver’s inbox and the sender’s sent folder as well. You or your faculty group users will be able to view the recalled email in the inbox created in step 1. 
  5. The images in this email will be quarantined and be displayed to you under Auditor > Nudity
  6. Quarantined images will be displayed with a lock icon and you can see the image upon clicking the image. A button to release from quarantine is provided if you believe the image is safe to be viewed by the receiver. 
  7. Once released from quarantine, the recalled email will be restored to the receiver’s inbox and the sender’s sent folder and removed from the school’s quarantined inbox.  

*Note that this feature is available only for Google users at this time. 

**This article does not contain screenshots as images might be NSFW.

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