What is Enhanced Privacy Mode?

Some Securly products feature an Enhanced Privacy Mode that hides certain information to better protect student data privacy. When Enhanced Privacy Mode is enabled, the following interface changes will be turned on throughout the following products:

  • In Filter and Aware, the activity feed will be hidden.
  • No flagged activity alerts will be sent except for violence or self-harm alerts.
  • You will see an option to enable bullying alerts as well, if desired. 
  • In Respond, student names and emails will be hidden. If a case is determined to require urgent action, student data can be revealed.
  • If student information is revealed in this manner, that event will be logged.
  • Securly On-Call (formerly known as 24) will also operate in a similar manner, with student information not shown to Securly analysts unless necessary to contact the school in emergency situations.

To find settings related to Enhanced Privacy Mode, click on the account dropdown menu in the upper right and select Account Settings. Then, select the Privacy Setting tab if you are viewing this in your Aware console.


For the Filter console, you will find the setting under Global Settings.


Enhanced Privacy mode is enabled by default in some areas due to local regulations. If you would like to enable Enhanced Privacy Mode, please contact support.

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