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FAQ

  • How to configure Brother printer for iPad?
  • How to configure Brother printer from Visitor console?
  • How to configure Dymo printer?
  • How frequently is the sex offender data updated?
  • How do I approve a guest denied entry by the Visitor app?
  • Which label printers does Visitor support?
  • Can guests outside of the pre-approved visitor list check in using the Visitor app?
  • How does the pre-approved visitor list work?
  • How to download visitor images via Visitor console?
  • Can I add students/parents through web-upload after enabling FTP upload?
  • How does self-serve badge printing work for Visitor?
  • How to customize the school logo on the Visitor app?
  • Can guests check out via the Visitor app?
  • How to check out a guest using Securly Visitor?
  • How do I send out alert messages to security staff about suspicious visitors to the school?
  • Why do I need to upload student/parent information to Visitor?
  • How do I add names to the school watchlist?
  • How is the guest’s personal information used by Securly?
  • Why do I need to allow ID scanning for visitors?
  • Why do I need to allow photo capturing for Visitor?

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