Support
Troubleshooting
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Securly status page
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How to find a Youtube Channel URL
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Customer Training FAQs
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How do I determine which YouTube settings apply to my students' devices?
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Why can’t I add some sites to the policy blocklist?
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Which users are allowed access when a website is allowed by a teacher or admin?
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Will my YouTube settings carry over from the older UI to the nucleus UI?
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Can I dynamically onboard users during the Auditor setup for OneDrive?
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How do I verify if school & district contact information for 24 services is up-to-date?
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Can students ask permission to access blocked websites?
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How can teachers allow temporary access to blocked websites
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Can I restrict access to personal Gmail on school devices?
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How to download activity reports for specific students or OUs?
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How to email activity reports for specific students and OUs?
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Why don’t I see the Reports tab in my Securly admin portal?
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Can I view weekly report charts on my dashboard for a specific policy?
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How to enable API access for Securly in G Suite?
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How do I allow or block websites and custom keywords with the Nucleus UI?
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Why don’t I see devices on the device location map on my dashboard?
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What to expect when using Securly’s Restrict Google Login feature?
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Why do I see some features of the Securly service in English instead of French?
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Does Securly support sentiment analysis in French?
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Can I switch my language of choice via the Securly portal?
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How to disable proxy settings in Mozilla Firefox?
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Why should you implement a strong password policy for your school-owned devices?
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Why should you set up regular security patches and updates on Windows devices?
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How to enable Windows firewall settings?
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How to restrict access to network settings on Windows devices?
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How do I report problems in using Securly?
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Why are students logged out of their Chromebooks when a teacher attempts to temporarily allow a website?
