Troubleshooting

• ★ Securly status page November 07, 2019 21:21
• ★ Securly Decryption Certificate Expiring December 09, 2019 15:14
• Why are students logged out of their Chromebooks when a teacher attempts to temporarily allow a website? December 11, 2019 07:49
• How to uninstall the Securly SSL Certificate from BYOD devices? December 10, 2019 14:35
• How do I learn what Cluster I am on? December 05, 2019 07:12
• Why don't my Chromebook users get the geolocation tracking request? November 18, 2019 07:27
• How to manage email filters set up for Auditor+ notification? November 14, 2019 16:25
• How long does it take for a new filtering policy to be applied to users after their OUs are updated? October 31, 2019 10:02
• How to block students from accessing public Google Drive links? October 23, 2019 00:54
• How do I disable IPv6 for OSX DNS? October 10, 2019 07:30
• How do I disable IPv6 for Windows Standalone DNS? October 10, 2019 10:05
• How do I disable IPv6 for Windows Server DNS? December 10, 2019 17:17
• Why should I register my IPs with Securly? November 27, 2019 10:53
• Why am I seeing 'YouTube ban'? December 10, 2019 19:08
• Why is the ‘Alert Urgency’ defaulted to ‘Immediate’ when creating custom email alerts for Auditor? September 10, 2019 06:30
• Can I get summary email alerts for flagged and blocked events for Filter? September 10, 2019 06:30
• Does the confidence level I select impact what activities are flagged by Auditor? September 10, 2019 06:30
• Can I create multiple email alerts for the same category? September 10, 2019 06:30
• How many custom email alerts can I create for one Delegated Reporting Group? September 10, 2019 06:30
• How do I delete Custom Email Alerts? September 10, 2019 06:30
• Can I configure Custom Email Alerts for Filter? September 10, 2019 06:30
• Will switching off ‘Email’ also turn off email notifications for nudity in images for email attachments? July 17, 2019 06:09
• Can I assign delegated admins to receive email alerts for nudity? June 27, 2019 10:56
• Why are my CSV files not uploading correctly with the automated FTP upload method? June 27, 2019 07:42
• Are GDocs with nude images in it flagged by Securly’s nudity scan? June 25, 2019 10:33
• Why am I not receiving any email alerts for nudity for Gmail attachments? June 25, 2019 09:32
• Why is my self-harm notification setting uneditable? June 19, 2019 08:52
• How do I uninstall SmartPac? August 05, 2019 16:06
• How many email reports can I schedule at any time? June 24, 2019 10:08
• When will I start receiving the email reports I scheduled? June 24, 2019 10:10