Support
Troubleshooting
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How to resolve the too many redirects error on Safari?
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Securly is not filtering anything on my network. What do I do to troubleshoot?
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How do I send Auditor email alerts to school counselors?
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Can the admin override sites approved by the temporary allow feature?
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How to run Dr. House on a MacBook and Mac OS X devices?
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How do I change my FTP password?
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Why am I blocked from a website?
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On what basis are activities marked flagged?
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How to minimize upload failures for CSV files
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Why is Papercut Google Cloud Print not working with Securly?
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How to run Dr. House on a Windows machine?
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Why are my new users getting default policy when using ADSSO?
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Why am I not getting any email alerts?
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Why are my users seeing "err_ssl_protocol_error"?
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What is a Chrome Network Dump (HAR) and where do I find it?
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How do I find out why a particular site was blocked?
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Can I submit a domain to be added to the Securly database?
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Why do I get a "This webpage was blocked by an extension" error?
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How to use remote support on PC or OSX?
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How can I block all websites except those in the Global or Policy Allow list?
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Unexpected Securly blocked page troubleshooting
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Why do I get SSL errors when using Securly DNS servers?
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Why is internet not accessible on my iPads?
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How to disable Guest Mode for Chromebooks?
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How do I allow or deny websites or custom keywords?
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Why is the Global Allow/Deny list not working as expected?
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How to give other users access to Securly UI?
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Why does my user activity log not display user email addresses?
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Why can't I login to Securly's Admin console?
