Visitor

What's New

• How do I start displaying the Visitor app in Spanish?
• How are phone numbers collected during check-in used by Securly?
• How to enable phone number field for visitor check-in?
• How does self check out work?
• Why are phone numbers required during visitor check in?
• How do I set up custom student pickup and drop off reasons?
• See all 14 articles

FAQ

• How to configure Brother printer for iPad?
• How to configure Brother printer from Visitor console?
• How to configure Dymo printer?
• How do I approve a guest denied entry by the Visitor app?
• Which label printers does Visitor support?
• Can guests outside of the pre-approved visitor list check in using the Visitor app?
• See all 19 articles

Release notes

• Release notes - Visitor (Dec 2022)
• Release notes - Visitor (Sept 2022)
• Release notes - Visitor (Aug - Sept 2021)

Get Started

• How to set up an external webcam for Visitor app?
• How to set up your FTP account for uploading CSVs for Visitor?
• What are the different roles and responsibilities for Visitor users?
• Can I download a report of visitors to the school?
• How do I set up Securly Visitor for schools?

Troubleshoot

• Why am I getting a blank page during Visitor login?
• What do I do if the self-serve Visitor app stops working?

Best Practices

• Best practices for error-free CSV upload via FTP