Flex

FAQs

• How can a teacher change a student's schedule for flex?
• How are substitutes handled in Flex?
• Am I able to see or report on student flex information from a previous year?
• When does the system "roll over" to the new school year?
• What's the difference between a Global, Shared, and a Private group?
• What time are student morning agenda emails sent & can the time be customized?
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Admin

• Can an admin set up a rule that two students cannot be in an activity together?
• Our email domain is changing - is there anything I need to do in Flex?
• Can I add a Flex user with a different email domain?
• Can the "Plus Add" feature be disabled in Flex?
• How do we prepare Flex for the new school year?
• How do I update the Catchall file?
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Reports

• What is the Cut List?
• How can an admin see which teachers have not scheduled a flex activity?

Get Started

• Flex Implementation Steps
• Where can I go to understand all the priority levels available in Flex?
• What is Cutoff Time?
• What is Catchall?

Troubleshoot

• Single user cannot log in but is Active in the system
• Teacher says they submitted Flex attendance but they're still receiving the reminder email.
• Plus Add does not add a group of students if one of those students has a conflict.
• Why is the attendee max cap on my activity being exceeded?
• Why does my student see a blank/white schedule screen in Flex?