Dyknow’s Cloud Connector feature allows Dyknow Administrators to enable the install and check the connection status of the installed Cloud Connector on student devices. The Dyknow Cloud Connector extension is designed for and supported on student Chromebook devices only.
Note: Student Chromebook monitoring happens when the Cloud Connector extension is installed on the Chromebook AND the email address used to login to the Chromebook matches that within the student's Dyknow user profile.
Even if a student logs onto a school-managed Chromebook with their correct email address (the same one stored in Dyknow), but logs into the Google Chrome web browser with a personal email address, their device activity will still be monitored.
To identify the email address associated with a student Chromebook device login:
- Open Chromebook System Preferences
- Scroll down to the People section
- Locate the name of the student in question, and identify the email address associated (this must match the Dyknow Email Address)
This document is a resource for Dyknow Administrators to understand how to:
- Enable Chromebook Cloud Connector in Dyknow
- Install Chromebook Cloud Connector with Google Workspace
- Install Chromebook Cloud Connector Manually
- Configure Chromebook Device and User Settings
ENABLE CHROMEBOOK CLOUD CONNECTOR IN DYKNOW
Follow the steps below to confirm in Dyknow that students at your district use Chromebook devices.
1. Login to Dyknow.
2. Click the gear icon ; you will be redirected to the Admin Settings.
3. Click the Cloud Connector tab.
4. Locate the Choose all student device types section.
5. Click Chromebook in the Choose all student device types section.
6. Review the Chromebook section.
7. Continue to install the Chromebook Cloud Connector.
INSTALL CHROMEBOOK CLOUD CONNECTOR WITH GOOGLE WORKSPACE
The Google Workspace Admin Console is available for Chrome devices purchased directly from Google or a reseller. Dyknow recommends Google Workspace for managed deployments. Follow the steps below to install the Chromebook Cloud Connector extension onto student Chromebook devices via Google Admin Console. To reference Google's instructions, click here.
1. Log in to the Google Admin Console.
2. Click Devices.
3. Click Chrome.
4. Click Apps & Extensions.
5. Click Users & Browsers or Managed Guest Sessions.
6. Select the Organizational Unit that includes your student accounts.
7. Search for and select the Dyknow Cloud extension.
NOTE: You may first need to hover over the circular yellow button to select how to search for the Dyknow Cloud extension. If so, choose the Chrome Web Store option then search for and select the Dyknow Cloud extension.
8. Select Force Install + Pin to Browser Toolbar in the Installation Policy field for Dyknow Cloud and click Save.
9. Logout after this push to force student devices to update extensions.
10. Confirm installation on a student device:
- Login to a Chromebook device as a student;
- Open Google Chrome browser;
- Click the puzzle piece icon, in the upper right-hand corner of the Chrome browser window, to expand it; and,
- Verify that the Dyknow icon
is present in the list of Extensions.
Alternatively, go to the URL chrome://extensions to see a list of chrome extensions.
INSTALL CHROMEBOOK CLOUD CONNECTOR MANUALLY
Follow the steps below to manually install the Chromebook Cloud Connector extension onto students' Chromebook devices.
1. Login to the Chromebook as an Administrator.
2. Click here to access the Dyknow Cloud extension in the Chrome Web Store.
3. Click Add to Chrome; the Add “Dyknow Cloud”? message will appear.
4. Click Add Extension; the Dyknow Cloud Connector extension will begin downloading immediately and the Dyknow Cloud has been added to Chrome message will appear.
5. Confirm installation on student device:
- Login to a Chromebook device as a student;
- Open Google Chrome browser;
- Click the puzzle piece icon, in the upper right-hand corner of the Chrome browser window, to expand it; and,
- Verify that the Dyknow icon
Alternatively, go to the URL chrome://extensions to see a list of chrome extensions.
6. Logout of the Chromebook device.
7. Continue to Configure Chromebook Device and User Settings.
CONFIGURE CHROMEBOOK DEVICE AND USER SETTINGS
Follow the steps below to configure the Dyknow-required student Chromebook Device and User Settings.
Note: Ensure Dyknow is NOT a Blocked Extension. For more information, click here to read Google's documentation on Chromebook policies.
STUDENT CHROMEBOOK DEVICE SETTINGS
1. Log in to the Google Admin Console.
2. Click Devices.
3. Click Chrome.
4. Click Settings.
5. Click Device.
6. Select the Organizational Unit that includes your student Chromebook devices.
7. Locate the Sign-in Settings section.
8. Select Disable Guest Mode for the Guest Mode policy.
9. Select Restrict sign-in to list of users for the Sign-in Restriction policy.
10. To restrict users to only those in your domain, enter *@yourdomain.edu.
STUDENT CHROMEBOOK USER & BROWSER SETTINGS
1. Log in to the Google Admin Console.
2. Click Devices.
3. Click Chrome.
4. Click Settings.
5. Click User & Browsers.
6. Select the Organizational Unit that includes your student Chromebook devices.
7. Locate the Content section.
8. Select Allow Users to Take Screenshots for the Screenshot policy.
Note: All Chromebook users should be under a policy that allows screenshots. This policy applies to screenshots taken by any means, including apps and extensions like Dyknow.
9. Enter the following URLs into the Blocked URLs field for the URL Blocking policy:
- https://accounts.google.com/AccountChooser
- chrome://flags
- chrome://inspect
- chrome://certificate-manager
- https://support.google.com/chrome/answer/6130773?hl=en
10. Locate the Security section.
11. Select Disallow Incognito Mode for the Incognito Mode policy.
12. Select Disallow users from managing certificates for the User management of installed CA/client certificates policy.
13. Locate the Apps and Extensions section.
14. Select Block users from ending processes with the Chrome task manager in the Task Manager policy.
15. Locate the User Experience section.
16. Select Block multiple sign-in access for users in this organization for the Multiple Sign-In Access policy.
17. Select Never allow use of built-in developer tools for the Developer Tools policy.
Note: To prevent students from tampering with force-installed extensions, developer tools should be blocked.
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