Resolution Steps:
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Ports Required:
- TCP + UDP 3478. This port must be accessible for the Securly Share Screen functionality to work properly.
- TCP + UDP 40000-65535. These ports allow communication behind firewalls, and media server probably tries to find a way to connect. If they are not open, it could delay connections or break them completely.
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Streaming Service Server Address:
- Confirm that access is allowed to the server: http://streaming.deviceconsole.securly.com/
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