Resolution Steps:
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Port Required:
- Ensure that Port 3478 is open. This port must be accessible for the Securly Share Screen functionality to work properly.
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Streaming Service Server Address:
- Confirm that access is allowed to the server: http://streaming.deviceconsole.securly.com/
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UDP Port Range:
- After implementing STUN, the Share Screen feature will utilize a UDP port in the range of 40000-60000. Ensure these ports are also open on your network firewall for optimal functionality.
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