There are three types of roles in Visitor: School admin, District admin, and Front Desk. Each of these roles has access to the Visitor interface with varying permission levels.
- District Admin: This role has the maximum permissions and can add users to the rest of the two roles. The district admin can manage how the Visitor management system works not just for one school, but all schools that fall within the district’s purview. The district admin can onboard schools to Visitor and give various staff members access as either school admin or front desk. This role can also upload parent-student matrices for the schools, watchlists, lists for security staff, and emergency contacts for the schools as well. The district admin can also manage the emergency alerts feature, determine if photo capture and ID scanning should be allowed, and configure the various reasons that the guest can select when checking in.
- School admin: This role comes next in line can manage Visitor for their specific school(s). The school admin can check-in a guest manually, pull reports, and send emergency alerts. This role can add new staff members to the front desk roles for their school. Similar to the district admin role, the school admin can also upload parent-student matrices for the schools, watchlists, lists for security staff, and emergency contacts but only for their specific school. They can configure reasons for the visit as well. However, the photo capture and ID scanning configuration are not available to the school admin. Any changes to the settings are applicable to the specific school for which the individual is a school admin.
- Front desk: This role has the least number of permissions and can only check-in guests, send emergency alerts, and pull visitor reports for their school as required.