How do I manage OUs for 24 monitoring?

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You can enable 24 monitoring services for specific OUs for both Filter and Auditor. While you can choose any of the OUs you have for Filter, it is important to understand that 24 monitoring for Auditor events is only possible for those OUs for which Auditor scanning is enabled in G Suite. (Check out this KB to learn how.) 

To manage OUs for 24: 

  1. Log into your Securly admin portal and navigate to the 24 tab.
  2. Click on 'Manage' to see Manage Org Units.                                                                                           Nucleus UI view
    manage.png Older UI viewmanage24OU_1.jpg
  3. Select/Deselect the OUs you need to update 24 monitoring for. 
  4. You can also toggle the button for Filter and/or Auditor for each OU to specify which cases should be monitored by 24.                                                                                                                    Nucleus UI view
    manage_OU.png Older UI viewmanage24OU.jpg

If you have moved on to our Nucleus UI version, you would need to click the ‘Manage’ tab on the 24 pages and follow the same process mentioned above. 

manage24OU_2.jpg

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