You can check if the school and district contact information you submitted to Securly for use by the On-Call teams is up-to-date by checking the On-Call tab in the Securly admin portal.
From the Securly Aware interface, information about school and district emergency contacts will be displayed to you upfront in the On-Call tab. You can view the details for each of the contacts and edit them as well.
As per OU information and parental information, you will need to download the CSV and verify the information. If there are any changes, update the CSV and upload it again. The updated information will be available to the On-Call teams as required.