How do I verify if school & district contact information for 24 services is up-to-date?

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You can check if the school and district contact information you submitted to Securly for use by the 24 team is up-to-date by checking the 24 tab in the Securly admin portal. 

If you have moved to the new Securly interface, the information about school and district emergency contacts will be displayed to you upfront in the 24 tab. You can view details for each of the contacts and edit them as well. 

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For per OU information and parent information, you would need to download the CSV and verify the information. If there are any changes, update the CSV and upload it again. The updated information will be available to the 24 team as required. 

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If you are using the older version of the Securly interface, the district level emergency contacts will be displayed to you upfront in the 24 tab. You can edit the information and add more contacts if required. 

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Similar to the new interface, the OU level contacts and parent information can be verified by downloading the CSV from the admin portal. You can update the CSVs and reupload them.

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