Securly Decryption Certificate Expiring

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We're announcing an important infrastructure update that will directly affect internet access for your users.

In order for Securly to apply its Student Safety solution and allow more detailed reporting, we perform Man-in-the-Middle SSL Decryption on a large portion of your internet traffic. For this to work, all filtered devices must have our SSL certificate installed.

The SSL certificate you currently have installed will expire in the next few months, but don’t worry. We’ve provisioned a brand new SSL certificate, set to expire in 2034, which you can begin installing alongside your existing 2020 SSL certificate.

If you use Securly’s DNS, SmartPAC, or a combination of both for filtering student devices, it is required that you install the 2034 SSL certificate by November 13, 2019. After that date, anyone without the 2034 SSL certificate installed will receive an SSL error.

What does this mean for you?

To ensure that all of your devices have both the 2020 and 2034 SSL certificates installed, we’ve updated our knowledge base to include step-by-step instructions on how to install the new SSL certificate both manually and distributed. You'll need to append your current Group Policies and MDM Payloads to include the new 2034 SSL certificate in addition to the 2020 certificate.

We have also created a BYOD landing page that includes information on how to install the new SSL certificate on devices you do not manage. When you navigate to the site, you will be presented with the appropriate SSL certificate to download along with step-by-step instructions on how to install it.

Additionally, we've developed an installer for Windows and Mac to make installing the certificate on any unmanaged computer super simple.

If you need help with updating your GPO or MDM Payloads, have a look at our comprehensive knowledge base or sign up for our upcoming webinar where we will walk you through everything you need to know in order to install your new SSL certificate.

If you need additional help, support@securly.com is only an email away.

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