Why is the ‘Alert Urgency’ defaulted to ‘Immediate’ when creating custom email alerts for Aware?

Because considering the sensitivity of the grief/self-harm, bullying, and violent events detected by the Aware, we believe that schools should be informed about it as soon as the activity is detected. The ‘Alert Urgency’ is, therefore, defaulted to 'Immediate' when creating custom email alerts for the Aware.

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