How do I change the notification email ID for Filter alerts?

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Filter by Securly sends email alert notifications to school admins to inform them about grief, self-harm, bullying, violence, and other blocked activities detected for their students. Sometimes, it can be cumbersome to manage these alerts and act upon them efficiently. Or there could be other reasons why a particular email ID needs to stop receiving these alerts. Securly, therefore allows admins to change the email ID that receives Filter alert emails.

To do this:

  1. Log in to your Securly portal and navigate to the ‘Accounts’ page. auditoremailchange1.jpg
  1. Under the ‘Notifications’ tab enter the email ID you in the ‘Notification Email for Filter’ field.
  2. Click ‘Update’.

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It is also possible to completely turn off the Filter alert emails by toggling the On/Off switch next to the field. Note that you will stop receiving any flagged and blocked activity alerts if you switch it off. The activities would only be logged in the Flagged and Reports tab.  

You can similarly change the email ID for receiving Auditor notification. To learn more, click here.

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