How do I change the notification email ID for Aware alerts?

Auditors send email alert notifications to school admins to inform them about grief, self-harm, bullying, and violence-related activities detected in Gmail and GDocs. Sometimes, it can be cumbersome to manage these alerts and act upon them efficiently. Or there could be other reasons why a particular email ID needs to stop receiving these alerts. Securly, therefore, allows admins to change the email ID that receives Aware alert emails.

To do this:
1. Log in to your Securly portal and navigate to the ‘Accounts’ page.                                                 Nucleus UI view


Older UI viewauditoremailchange1.jpg

2. Under the "Notifications" tab, enter your email ID in the "Notification Email for Aware" field.
Click on "Update".                                                                                                                                    Nucleus UI view


update.png Older UI view


It is also possible to completely turn off the Aware alert emails by toggling the switch next to the field. Note that you will stop receiving any Aware alerts if you switch it off. Suspicious activities will only be logged in the Aware tab.

Nucleus UI view


You can similarly change your email ID to receive Filter notifications. To learn more, click here.

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