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How do I verify if my school contacts are up to date in Aware for On-Call?

Securly Admin
Updated
  1. Log in to Aware.
  2. From the left navigation bar, go to the Cases tab.
  3. Click on the School Contacts tab, then select the school you'd like to update.
  4. Review the listed contacts. To edit an individual contact, click the three dots next to their name.
  1. Once you have made the changes, click Save. 
  2. To add or update multiple contacts:
    1. Return to the School Contacts tab.
    2. Click the Add button and select Contact.
    3. Drag and drop your CSV file to upload the updated contact list or you can add contacts manually.

  1. To update contacts using Securly Sync, please contact your Customer Success Manager.
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