KB Article: How to Allow ABCya.com Through Securly by Adding It to the Allowed Destinations List

This article explains how to ensure that ABCya.com is accessible through the Securly Filter by adding it to the Allowed Destinations List. ABCya.com is a popular educational website for students, and it needs to be whitelisted to avoid being blocked or filtered.

Instructions:

1. Why ABCya.com Needs to Be Allowed:

ABCya.com provides a range of educational games and learning tools, commonly used in schools for student engagement. Due to its web-based content, some features or access to the site may be restricted by the Securly filter unless explicitly allowed.

2. Contact Securly Support to Add ABCya.com:

You cannot modify the Allowed Destinations List directly through the Securly user interface. To have ABCya.com added, you will need to contact Securly support.

• Step 1: Send an email to support@securly.com or visit the Securly Support Portal.

• Step 2: In your support request, include the following details:

  • Subject: "Request to Add ABCya.com to Allowed Destinations List"
  • Message: Provide your Securly account details (e.g., Account ID or associated email) and specify that ABCya.com should be added to the Allowed Destinations List so students and staff can access it without filtering issues.

• Step 3: Once submitted, Securly support will confirm when ABCya.com has been successfully added to your account’s Allowed Destinations List.

3. Test Access to ABCya.com:

• After receiving confirmation from Securly support, open a browser and attempt to access ABCya.com to ensure it loads without being blocked.
• If issues persist, clear the browser cache or restart the device to apply the new filter settings.