No Internet message on Android Devices

Overview

If you are seeing a "No Internet" error message on your Android device while using Securly Filter, please be assured that this is a cosmetic issue. This error message does not affect the filtering or functionality of the device.

Issue

Users may encounter a "No Internet" error message on their Android devices, which might cause concern about connectivity and the functionality of Securly's filtering.

Cause

This issue is purely cosmetic and arises from the way Android devices interpret network connectivity when browsing through Securly's proxy servers. It does not impact the actual internet connection or the filtering capabilities of Securly Filter.

Solution

There is no action required to resolve this error, as it does not affect the device's performance or the Securly Filter's effectiveness.