Why am I not getting any emails or alerts from Securly

You may not receive any email notifications alerts or reports if:

  1. You have switched off the default notification email.
  2. The notification email address for your account is incorrect.
  3. There is no activity to report or no alerts
  4. Policy Level Alerts are not enabled for blocked items
  5. Email delivery restrictions have been set up for the notification email address.
  6. Contact admin is disabled in Global Settings

Alerts and reports may also be in your Spam or Junk folder.

Please add *@securly.com as an approved domain for your email system or client to stop alerts from being placed in your Spam or Junk folder.

 

To learn how to set up instant notifications please click here.

To learn how disable instant alerts please click here.

 

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