How do I find out why a particular site was blocked?


The CIPA guidelines require schools to block students’ access to “inappropriate matter on the internet” which includes obscene and pornographic content. Securly’s web filtering solution helps to ensure that all such content is blocked.   

To ensure that kids are protected from all forms of inappropriate and malicious content on the internet we have categorized our database into 14 categories including Pornography, Drugs, Gambling, Social Media, Hate, Games, Social Networking, etc. (These categories are listed under ‘Blocked Categories’ in your ‘Policy Editor’.) Any new website that does not exist in the database is automatically scanned by our PageScan tool when a user visits it the first time and categorized appropriately.

Nucleus UI view

You can find out why a particular site was blocked by looking at the user activity in your Securly Safety Console. To do this:

  1. Log in to your Securly Safety Console and navigate to the Activities page.
  2. Click the 'info' icon for a blocked event to view details of what category the site belonged to and the policy it was blocked under. siteblockednew.jpg

Older UI view

If you are using the older version of the Securly UI, then you can:

  1. Log in to your Securly Safety Console
  2. Navigate to ‘Reports’
  3. Click the 'More' icon (...) for the event for which you want to identify the category.



You can also determine the reason why a site was blocked by looking at the blocked page on the user’s machine.


Note that you can choose to decide which categories would be blocked for specific OUs as per your school’s policies. However, we recommend blocking pornography, drugs, gambling, network misuse, other adult content, and hate categories for appropriate protection. 

Have more questions? Submit a request