Information about the priority levels can be found in the “HELP” menu of the Flex system for all teachers, staff, and admins. There are training videos and documentation resources available. Users will need to click the play/preview button to open the index that contains all the videos or documents.
From the Training Document Index, click on the link labeled “Priority Level Definition Guide”. This guide provides detailed explanations of all the priority levels Flex has to offer. This document is also shown below.
Note: The priority level colors in Flex will be updated sometime in August 2023. The “Priority Level Definition Guide” currently shows both old and new priority level colors.
If you have any questions about the priority levels available in Flex, how to use them, or what options are available to admins in the system, please consult the training resources and/or create a request with the Flex Help Desk.