How do I factory reset my Plug n’ Play Hub?


If you want to reset your Plug n’ Play Hub to the default factory settings, you need to press the ‘Reset’ button for at least 3 seconds. The device will reboot and your Admin password, SSID and WiFi password will be reset to factory defaults as follows:


WiFi Password: bysecurly

Admin Password: bysecurly


Click here to learn more about changing your SSID and your password.

Note that a factory reset will not impact the policy you have created for the Plug n' Play Hub. 

Have more questions? Submit a request