I seem to be stuck on the ‘Something went wrong’ screen.

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Issue: You are unable to complete the sign-up process for Auditor and move beyond the final step of the Setup Wizard.

You may face problems in completing the Setup Wizard if:

  1. You have not configured the SMTP server address properly.
  2. The OU of the student email account that was selected for testing Auditor is incorrect and does not have the routing option configured for it. (Refer to Auditor Setup Guide for detailed instructions on how to configure routing options.) 
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